Frequently Asked Questions

Are your stickers waterproof?

Yes. Our labels are waterproof and dishwasher safe (top rack recommended). They’re designed to handle water bottles, lunch boxes, backpacks, and everyday school use.

Do the labels stay on clothes after washing?

Yes. Our fabric labels are laundry safe when applied exactly as instructed. Apply only to care tags, press firmly, and follow the instructions for best durability.

How durable are the labels?

Our labels are designed to last the entire school year under normal use. They are durable — but not permanent. Repeated picking, scratching, or chewing can loosen them.

For best results:

  • Apply to clean, dry surfaces
  • Press firmly
  • Avoid textured or silicone surfaces
Where are your products made?

All products are professionally printed in the USA.

What if my order arrives damaged?

If your order arrives damaged or defective, contact us within 10 days of delivery with your order number and a quick photo. If there’s a production issue on our end, we’ll replace it at no cost.

Can I change my order after placing it?

Because every order is custom made, production begins quickly.

You must request spelling or design changes within 90 minutes of ordering. Once printing starts, changes or cancellations are not guaranteed.

Always double-check spelling before checkout.

Do you offer refunds?

Since each order is personalized, refunds cannot be issued after production or shipping.

If we make a manufacturing mistake, we’ll fix it.

How fast do you ship?

Most orders are printed and shipped within 1–2 business days.

Shipping options:

  • Free Standard (no tracking): 7–9 business days
  • Standard with tracking: 3–5 business days
  • Priority: 1–2 business days

Delivery times depend on the carrier.